Privacy Policy
At TheCryptoTool, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our cryptocurrency trading tools, dashboards, and services.
By accessing or using TheCryptoTool, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our platform.
1. Information We Collect
We collect information that you provide directly to us and information that is automatically collected when you use our platform.
Personal Information
When you register for an account, subscribe to our newsletter, or contact us, we may collect personal information including but not limited to your name, email address, username, and any other information you choose to provide. If you use our trading bot features, we may collect API keys and exchange credentials that you provide to enable automated trading functionality.
Usage Data
We automatically collect certain information about your device and how you interact with our platform. This includes your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, links clicked, and other diagnostic data. This information helps us understand how users interact with our platform and improve our services.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us remember your preferences, analyze trends, and provide personalized experiences. You can control cookie preferences through your browser settings, though disabling cookies may limit certain platform functionality.
2. How We Use Your Information
We use the information we collect for various purposes related to providing and improving our services:
Your personal information enables us to create and manage your account, provide customer support, send you important updates about our services, and respond to your inquiries. Usage data helps us analyze platform performance, identify technical issues, understand user behavior patterns, and develop new features based on actual user needs.
We use your information to personalize your experience on TheCryptoTool, including customizing dashboard layouts, saving your preferences, and providing relevant market analysis based on your trading interests. If you've opted in to receive communications, we may send you newsletters, market updates, and information about new features or tools.
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our platform, conducting our business, or servicing you. These providers include hosting services, analytics platforms, email service providers, and payment processors. All service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as to comply with a subpoena, court order, or legal process. We may also disclose information when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to government requests.
Business Transfers
If TheCryptoTool is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
4. Data Security
We implement appropriate technical and organizational security measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit using SSL/TLS protocols, secure storage of sensitive information, regular security assessments, access controls limiting employee access to personal data, and monitoring for suspicious activity.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information, and you acknowledge that you provide information at your own risk.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you close your account, we will delete or anonymize your personal information within a reasonable timeframe, though some information may be retained in backup systems for a limited period or as required for legal compliance.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
You have the right to access the personal information we hold about you and request a copy of that data. You can request correction of inaccurate or incomplete personal information. You may request deletion of your personal information, subject to certain legal exceptions. You can object to or restrict certain processing activities, including marketing communications. If you've provided consent for data processing, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe and as required by applicable law.
7. Third-Party Services and Links
Our platform may contain links to third-party websites, services, or cryptocurrency exchanges. We are not responsible for the privacy practices or content of these third parties. When you connect to external exchanges or services through our platform, you are subject to their privacy policies and terms of service. We encourage you to review the privacy policies of any third-party sites or services you interact with.
8. Children's Privacy
TheCryptoTool is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove that information from our systems.
9. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the jurisdiction where our servers are located and choose to provide information to us, please note that we transfer the data to that jurisdiction and process it there.
10. California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, use, and disclose. You can request deletion of your personal information and opt-out of the sale of personal information (though we do not sell personal information). You have the right to non-discrimination for exercising your CCPA rights.
11. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). We process your data based on legitimate interests, contractual necessity, or your consent. You have enhanced rights including data portability, the right to lodge complaints with supervisory authorities, and the right to detailed information about our data processing activities.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: privacy@thecryptotool.com
Website: https://thecryptotool.com/contact